About Our Company

About Us

Established in 2015, THE CARE TAKERS (Pvt Ltd.) is one of the top facilities management company nationwide, which cleans and maintains various retail, commercial, medical & educational sites around Pakistan daily. With over 5 years of experience in the cleaning industry, we specialize in providing our clients with personalized and tailored services at an affordable price. This enables our clientele to benefit from a bespoke service that is tailored to each of their needs. Careful selection of employees, rigorous training, quality of service and the commitment of our directors & staff have ensured that our customer retention rate is among the highest in the cleaning industry.

Since entering the industry, the company has enjoyed steady organic growth based upon quality and customer satisfaction. At its present level, the company is equipped enough to ensure that all the benefits associated with larger organizations are available, whilst remaining at a size which ensures that clients receive personal attention from our senior management and directors. This guarantees that your budgets are used efficiently, and that levels of cleanliness and cleaning quality are consistently monitored and measured to achieve the best possible results.

All equipment on site is regularly checked and maintained, along with being fully tested for electrical safety on a six-monthly basis. We use environmentally friendly materials that all our employees have been extensively trained to use, which has enabled us to maintain our impeccable health & safety records. Behind our on-site presence sophisticated sets of systems, trainings and management controls have evolved through continuous evaluation and assessment, which are now embedded into our Quality Manual documented procedures.

The Care Takers enjoys a significantly lower employee turnover rate, which we believe has to do with creating a positive, responsive, and learning-based work culture along with having a panel of key personnel who ensure total consistency in our cleaning quality. We want to empower our employees, as they truly are the key to our successful and growing business.

Our Approach

  • Provide our clients with the highest quality cleaning services delivered in a safe, professional, considerate and harmonious manner.
  • Provide a safe and secure working environment and monitor the health of all our employees and workforce.
  • Carry out all activities in a sustainable and environmentally conscientious manner.

Core Values

Teamwork: Working together efficiently to achieve the common goal of providing value to our customers and to sustain profitable growth.

Integrity: Demonstrating honesty and truthfulness.
Service Excellence/ Reliability: Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.

Respect: We treat our employees and customers with appreciation, kindness, and politeness. We respect our policies, the people we work with and the company itself.

Accountability/ Professionalism: Taking responsibility to complete our tasks in a timely manner, to perform the duties agreed upon and owning up to any mistakes we may make.

Pursue Growth & Learning: We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.

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TCT Philosphy

Operations & Maintenance

  • Performance & reliability improvement.
  • Maintenance & inspection optimization.
  • Maximum efficiency with prolonged equipment life.
  • Cost effectiveness for customers.
  • Reduce unscheduled downtime.
  • Enhance safety of operations.